FAQ eBIKES RETHYMNO

General Questions
Q: Where is the eBikes Rethymno shop located, and what are the best ways to get there?
A: The eBikes Rethymno shop is conveniently located at Panepistimiou 1, Rethymno.
If you’re staying nearby, you can simply walk to our shop and start your cycling journey.
For those using public transportation, several local buses stop close by, making it a hassle-free trip.
Taking a taxi is another quick and comfortable option, especially if you’re carrying gear or arriving from farther away.
If you prefer driving, you’ll be pleased to know there is free street parking available right outside the shop.
Q: What are the opening hours of eBikes Rethymno?
A: eBikes Rethymno is open every day from 08:30 to 13:00 and then from 18:00 to 21:00.
During these hours, customers can book guided eBike cycling tours and arrange bicycle rentals with professional support.
The split schedule allows for personalized service in the morning and evening, ensuring flexibility for planning outdoor activities around your day.
Q: What payment methods does eBikes Rethymno accept for their eBike tours and rentals?
A: eBikes Rethymno accepts credit cards for online or on-site reservations, as well as cash payments in person.
Q: What types of eBike tours and rental services does eBikes Rethymno offer?
A: eBikes Rethymno provides a range of eBike cycling tours and rental services tailored to suit different experience levels, from beginners to advanced riders.
Our guided tours explore the scenic landscapes around Rethymno, incorporating cultural highlights and varied terrain, making them ideal for those seeking an immersive outdoor adventure.
Rentals include high-quality, easy-to-use electric bicycles with battery ranges suitable for long countryside excursions or normal bicycles for shorter rides.
To choose the best option, customers should consider their fitness level, desired distance, and interest in guided versus self-guided rides; the knowledgeable staff at eBikes Rethymno can assist in selecting the perfect tour or rental bike based on these factors, ensuring a safe and enjoyable cycling experience.
Q: Can I hire a professional coach to assist me with my training at eBikes Rethymno?
A: Absolutely! At eBikes Rethymno, we offer access to a professional cycling coach who can tailor your training to match your skill level and goals. Whether you’re preparing for a challenging tour or simply want to improve your riding technique, our expert coach provides personalized guidance, tips, and support throughout your cycling experience. Please contact us in advance and we will arrange a dedicated coaching experience just for you!
Guided Tours Questions
Q: Are the eBike tours at eBikes Rethymno guided?
A: All eBike tours at eBikes Rethymno are led by experienced tour leaders who provide expert guidance throughout the route.
Our local leaders ensure a safe and enjoyable experience by offering detailed information about the use of the bikes, the local area and points of interest.
Whether you are a beginner or an experienced rider, the tour leader adapts the pace to suit the group, making the rides accessible and engaging for everyone.
This personalized approach reflects eBikes Rethymno’s commitment to delivering high-quality outdoor experiences combined with a dose of adventure.
Q: How many people can join a group tour with eBikes Rethymno, and are there any group size limitations?
A: eBikes Rethymno accommodates group tours ideally sized between 2 and 10 participants to ensure a personalized and enjoyable experience. This group size allows our outdoor guides to provide attentive support, maintain a comfortable pacing for all riders, and enhance safety on the trails.
If you have a larger group, please contact us in advance so we can customize the experience to suit your needs.
Whether you’re joining a small group or organizing a bigger outing, eBikes Rethymno is committed to delivering a memorable eBike cycling adventure tailored to your group size.
Q: What is included in the eBike cycling tours offered by eBikes Rethymno?
A: eBikes Rethymno provides a comprehensive cycling tour package that includes a high-quality electric bike and a safety helmet to ensure a comfortable and secure ride.
Each participant receives a bottle of water to stay hydrated throughout the tour.
A highlight of the experience is the traditional Cretan lunch, offering an authentic taste of local cuisine, prepared with fresh regional ingredients. Additionally, the tour includes third party liability insurance, providing peace of mind while you explore the beautiful landscapes of Rethymno.
This all-inclusive approach reflects eBikes Rethymno’s commitment to combining safety, comfort, and cultural immersion on every journey.
Q: What time do the tours start and where is the meeting point for eBikes Rethymno tours?
A: eBikes Rethymno offers guided eBike cycling tours starting at two main timeframes to suit your schedule.
Morning tours begin promptly at 8:45 AM and last for 6 hours, while afternoon tours are available at multiple start times: 14:00, 14:30, 15:00, 15:30, and 16:00, lasting 3 hours.
All tours depart from the designated meeting point at Panepistimiou 1, Rethymno.
Arriving a few minutes early is recommended to ensure a smooth check-in and briefing before the tour begins.
Q: How can I book a tour with eBikes Rethymno?
A: To book a tour with eBikes Rethymno, you can visit our official website where an easy-to-use booking system is available, allowing you to select your preferred tour date, type of eBike cycling tour, and any additional options.
Alternatively, you can contact us directly by phone or email for personalized assistance and recommendations based on your interests and skill level.
It is advisable to book in advance, especially during peak seasons, to secure your spot and ensure availability.
We provide detailed information about each tour’s duration, difficulty, and highlights on their website to help you choose the best experience.
Q: Are the eBike tours offered by eBikes Rethymno conducted in the city or the countryside?
A: eBikes Rethymno offers guided eBike tours primarily in the countryside surrounding Rethymno, allowing riders to explore scenic landscapes, traditional villages, and natural trails away from the urban center.
While some routes may pass through parts of the city to connect to rural areas, the focus is on outdoor, countryside experiences that highlight Crete’s natural beauty and cultural heritage.
This approach provides a unique and immersive way to discover the region beyond typical city tours.
Q: Can I book a private tour with eBikes Rethymno?
A: Absolutely! eBikes Rethymno offers private tours tailored to your preferences.
Whether you want a personalized cycling route, a focus on specific sights, or a tour at your own pace, booking a private tour ensures a customized experience led by our knowledgeable local experts.
Private tours provide flexibility in scheduling and allow you to explore Rethymno’s scenic landscapes and cultural highlights in a more intimate, relaxed setting.
To arrange a private tour, simply contact eBikes Rethymno in advance to discuss your interests and availability.


Bike Rental Questions
Q: What types of bicycles does eBikes Rethymno offer for rental?
A: At eBikes Rethymno, we provide both electric bikes and traditional normal bikes for rental, catering to every level of cyclist and adventure style.
Our electric bikes are perfect for those who want to explore Rethymno’s beautiful landscapes with ease, offering pedal-assist technology that helps you tackle hills and longer distances without tiring quickly.
For riders who prefer a classic cycling experience, our well-maintained normal bikes are ideal for enjoying the fresh air and scenic routes at your own pace.
Whether you’re seeking an effortless ride or a more active workout, our diverse bike options ensure an unforgettable outdoor adventure tailored just for you!
Q: What is included in the rental price at eBikes Rethymno?
A: At eBikes Rethymno, your rental price covers everything you need for an exciting and hassle-free cycling adventure.
For electric bikes, the price includes the eBike rental itself, a fully charged battery with enough range for your tour, a helmet, a lock, and a map with recommended routes to explore Rethymno’s stunning surroundings. Additionally, we provide basic maintenance support during your rental to ensure a smooth ride.
For normal bikes, the rental price includes the bike, a helmet, a lock, and access to the same expertly curated route maps, along with maintenance assistance if needed.
Whether you choose an electric bike or a traditional bike, we aim to equip you with all essentials to enjoy Rethymno’s beautiful landscapes comfortably and confidently.
Q: Do you deliver the bikes to my accommodation when I rent from eBikes Rethymno?
A: Yes, eBikes Rethymno offers convenient delivery of rental bikes directly to your accommodation.
Delivery is free of charge within Rethymno city limits to ensure a seamless start to your cycling experience.
For locations outside of Rethymno, a reasonable extra delivery fee applies, which can be confirmed at the time of booking.
This service is designed to provide maximum convenience so you can focus on enjoying your outdoor cycling tour without any hassle.
Q: Can you give me suggestions on the best routes and destinations?
A: Absolutely! At eBikes Rethymno we tailor tours to suit all levels and interests, ensuring you discover the authentic beauty of Crete with ease and enthusiasm!